Every month on the 28th, Kevin watched his salary hit his bank account, only to see it vanish within minutes. He was juggling three credit cards and a personal loan, dutifully transferring minimum payments to four different banks every month. Yet, his total debt balance barely budged. Compounding interest at 18% per year was swallowing his money whole, and when debt collection calls started interrupting his workdays, the constant anxiety became overwhelming.
A colleague noticed Kevin’s stress and quietly suggested he reach out to AKPK—Bank Negara Malaysia’s Credit Counselling and Debt Management Agency.
Hesitant and embarrassed, Kevin booked a virtual consultation. He half-expected a stern lecture or hidden fees, but the counselor welcomed him warmly. The counselor immediately clarified that AKPK’s services are 100% free—there are no middleman fees, registration costs, or third-party agents involved. Together, they laid out Kevin’s net income, essential living expenses like rent and groceries, and his total outstanding debt of RM 40,000.
That afternoon, Kevin enrolled in AKPK’s Debt Management Programme (DMP), and his financial path changed instantly.
AKPK Debt Payoff Simulator
Instead of Kevin dealing with four separate banks, AKPK stepped in to negotiate on his behalf. They negotiated his high 18% credit card interest rates down to a manageable 8.5% and extended his repayment schedule. His four chaotic monthly installments were combined into one single payment made directly to AKPK via direct debit, which AKPK then distributed to his creditors.
The program required clear trade-offs. All of Kevin’s credit cards were immediately frozen and cancelled. A DMP flag appeared on his Bank Negara CCRIS report, signaling to financial institutions that he was under a structured plan, which meant no new loans could be approved during this period. He transitioned to a cash-and-debit lifestyle.
For Kevin, those trade-offs brought immediate peace of mind. The collection calls stopped overnight, legal threats vanished, and for the first time in years, he could see the exact month his debt would reach zero.